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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure by Dell and VMware
March 02, 2009 - (Free Research) Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ChangeAuditor for Exchange - Critical change Alert - Free Trial! by ScriptLogic Corporation
April 10, 2009 - (Free Research) Exchange is part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor for Exchange is the answer.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Ingersoll Rand Increases Business Agility with Microsoft Online Services by Microsoft
May 01, 2009 - (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company
October 01, 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the News: Dell helps a media company maintain its competitiveness in the evolving news business, reducing the time needed to publish breaking stories by 50 percent by Dell, Inc. and Intel
February 01, 2008 - (Free Research) This case study looks at Media General a large regional communications company with over four dozen TV stations and newspapers plus an extensive online service. With the rapidly growing demand for online services and the changing online environment Media General turned to Dell for solutions.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft
January 01, 2008 - (Free Research) Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Research Report on Virtualization and Cloud Computing in Test/Dev Environments by Platform Computing Corporation
October 26, 2009 - (Free Research) Read this report to learn the research findings of this study, which examined the challenges of managing Test/Dev environments and the opportunity for server virtualization and cloud computing to address them. This paper includes several graphs and an in-depth discussion of the advantages of private cloud computing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agosto Takes Managed Services to a New Level with Google Apps by Google Apps Authorized Reseller Program
October 15, 2009 - (Free Research) Read this case study to learn how Agosto used Google Apps to help their client, Dunn Bros', communicate and collaborate between its many store and office locations.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Jazz - Build consensus by improving business and IT collaboration by IBM
October 05, 2009 - (Free Research) Rational Talks to You - Scott Hebner sits down with Redmonk Analyst Michael Cote to discuss latest announcements around the IBM Rational Jazz platform.
(VIDEO) GO TO

CIO Decisions Ezine Volume 4: Disaster Recovery and Unified Communications by CIO Decisions
December 2008 - (Free Research) This eguide explains how Midmarket companies are embracing server virtualization and updating their disaster recovery strategies to ensure they minimize risk-affordably.
(EZINE) VIEW ABSTRACT | GO TO

What Every IT Manager Needs To Know About Project Management by Global Knowledge
May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Hot Skills for 2009 by Global Knowledge
May 2009 - (Free Research) With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Geek-Speak Glossary: A Manager's Guide to IT Terminology by Global Knowledge
March 2007 - (Free Research) This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unlock the Hidden IT Opportunities in Troubled Economic Times by BMC Software, Inc
June 2009 - (Free Research) IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding Value in Services: A Navigational Guide by Alcatel-Lucent
May 2009 - (Free Research) Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 2 by IBM
September 2009 - (Free Research) In this podcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Getting There From Here: Delivering Unified Communications to Your Organization - Part 2 by IBM
September 2009 - (Free Research) In this webcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Branch Modernization by Microsoft
June 2009 - (Free Research) Your organization can reduce information technology (IT) costs, improve IT service levels, and enable new business scenarios by adopting best practices that will enable you to modernize your branch infrastructure. These best practices presented in this paper include virtualization, centralized management, and increased network efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Culture Change Considerations Due to Unified Communications by Hewlett-Packard Company
December 2008 - (Free Research) This IDC Insight provides an overview of the culture change considerations that end users should consider before adapting a UC solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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