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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study by TAKE Supply Chain October 15, 2009 - (Free Research) Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Ingersoll Rand Increases Business Agility with Microsoft Online Services by Microsoft May 01, 2009 - (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Beyond Boundaries: A New Role in Finance in Driving Business Collaboration by SAP America Inc June 01, 2008 - (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Verizon Communications Red Hat Innovation Award Winner Optimized Systems: Case Study by Red Hat January 15, 2010 - (Free Research) Verizon had an increasing need to consolidate and standardize business applications, most notably, its Enterprise Resource Planning system. After a thorough evaluation period of multiple open source vendors, Verizon selected Red Hat Enterprise Linux as the standard operating system for the mission critical business application migration project. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How Effective Email Management Helps Solve IT Challenges by Iron Mountain Digital September 11, 2009 - (Free Research) This webcast discusses how to gain control over corporate email, while cutting costs and complexity and reducing risks. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

High Tech Industries: The Supply Chain Executive's Strategic Agenda by SAP America Inc September 18, 2008 - (Free Research) This paper explores the concerns and process roadmap of supply chain executives in high-tech industries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding an Upside in the Downturn with Data Quality by DataFlux Corporation January 22, 2010 - (Free Research) This paper explores how a rigorous data quality program is now a business imperative rather than a luxury. Implemented correctly, it not only gives organizations the agility to better ride out the current recession but also raises their competitiveness when the economy recovers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Recovery Manager for Exchange - Free Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates? (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies by Pivotal CRM, a CDC Software solution November 18, 2009 - (Free Research) This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst by Birst October 19, 2009 - (Free Research) In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Why an Enterprise Project Portfolio Management (EPPM) system is essential by Oracle Corporation March 01, 2009 - (Free Research) If stimulus plans around the world are effective, we will see a boon in industrial manufacturing jobs and production. This paper stresses the importance of an Enterprise Project Portfolio Management (EPPM) system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using SaaS to Reduce the Costs of Email Security by Proofpoint, Inc. February 01, 2009 - (Free Research) This whitepaper discusses the dramatic cost savings that companies can realize by adopting a SaaS (Software-as-a-Service) model for email security versus an on-premises approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry February 26, 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

eGuide: Windows Mobile 6.5: Enabling Business Mobility, Today and Tomorrow by Microsoft November 12, 2009 - (Free Research) In this e-Guide, we recap Windows Mobile OS's evolution and look at the wide array of Windows Mobile-powered devices available to untether today's workforces. (EGUIDE) VIEW ABSTRACT | GO TO

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft October 01, 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Managing IT in a Downturn: Beyond Cost Cutting by SAP America Inc November 01, 2008 - (Free Research) Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MessageStats Version 6.5.1 - Exchange Server Reporting and Analysis by ScriptLogic Corporation April 10, 2009 - (Free Research) MessageStats simplifies management of Exchange helping IT administrators to improve performance, increase efficiencies and plan for capacity requirements. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Blackberry Enterprise Server v4.1 Service Pack 6 by BlackBerry August 2008 - (Free Research) The BlackBerry Enterprise Solution provides push-based access to email; calendar, contacts, tasks and notes; instant messaging; web-based applications and services and enterprise applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Blackberry Enterprise Server for Microsoft Exchange - Service Pack: 6 by BlackBerry February 2009 - (Free Research) BlackBerry® Enterprise Server version 4.1 SP6 supports HTML and rich-content email messages for BlackBerry devices that are running BlackBerry® Device Software version 4.5 or later. (DATA SHEET) VIEW ABSTRACT | GO TO

Blackberry Enterprise Server for IBM Lotus Domino - Service Pack: 6 by BlackBerry February 2009 - (Free Research) BlackBerry® Enterprise Server version 4.1 SP6 supports HTML and rich-content email messages for BlackBerry devices that are running BlackBerry® Device Software version 4.5 or later. IBM® Lotus® Domino® version 7.0.2 or later is required to support rich-content email messages on the BlackBerry Enterprise Server. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc. September 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store. (BROCHURE) VIEW ABSTRACT | GO TO

Oracle Business Brief: Make Compliance Work for You by Oracle Corporation September 2008 - (Free Research) Read this white paper and learn how to make compliance work for your organization, rather than the other way around - with Oracle solutions for midsize organizations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Multimedia: Interactive Data Center Tool by Panduit January 2010 - (Free Research) View this presentation to manage the complex infrastructure challenges in today's data centers, Panduit UPI-based solutions offer a guiding vision to effectively connect, manage, and automate the physical infrastructure--ensuring operational continuity and efficiency. (PRESENTATION) VIEW ABSTRACT | GO TO

Banco Pastor Reduces Costs and Improves Scalability with Red Hat, SAP®, and IBM Solutions by Red Hat January 2010 - (Free Research) Learn how Banco Pastor benefitted from implementing Red Hat Enterprise Linux to run SAP NetWeaver®, SAP ERP, and IBM Lotus Notes software to provide the reliability, security, and efficiency needed to serve its professional workforce, as well as the critical internal applications that rely on the platform. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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