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The CIO's Guide to Mobile Applications by BlackBerry
January 2005 - (Free Research) This paper provides a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email, learn about the potential benefits and costs that are associated with these wireless solution strategies.
Roadmap to UC Projects that Reap Rewards by SearchUnifiedCommunications.com E-Books
November 2009 - (Free Research) This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company
October 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.
Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation
September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
Event-Driven Intelligence in Telecommunications by Pitney Bowes Business Insight
January 2010 - (Free Research) Leading telecommunications companies are finding ways to integrate data into business processes and also automate decisions with on-demand business analytics. This paper can provide you with background on Intelligent Mail®, with an emphasis on the 21 practical ways you can leverage mailstream intelligence to improve your business today.
CIO Perspective: To Be Great at IT, You Must Be Great at BPM by Lombardi Software
December 2009 - (Free Research) One of the most popular business motto’s within the past year is "more for less." Organizations want things better, faster, and cheaper. In the IT world this is all too true as well. BPM is the tool that delivers faster, better, and cheaper solutions. Read this paper for an in-depth look into BPM from the perspective of the CIO.
Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry
February 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.
School Bus Operator Drives Competitive Advantage with Blackberry Solution by BlackBerry
February 2009 - (Free Research) Southland Transportation, providing school bus and other transportation services, deployed BlackBerry® smartphones, with a custom-built application, to their drivers so they can report road conditions and delays quickly and easily providing timely and accurate updates for everyone.
Getting There From Here: Delivering Unified Communications to Your Organization - Part 2 by IBM
September 2009 - (Free Research) In this webcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
Reuse the Business Rules that Run Your Business by Micro Focus, Ltd
December 2009 - (Free Research) This webcast shows you how you can accelerate the discovery, documentation, and organization of business rules hidden deep within enterprise applications and gain better understanding business logic, organizations can increase the adaptability of their enterprise applications and respond quicker to the need for change.
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