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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
CIO Decisions Ezine: Vol. 8 - The Portfolio Approach by CIO Decisions
September 29, 2009 - (Free Research) Is your present mix of short and long-term projects putting you on a path to success? Read CIO Decisions Ezine on The Portfolio Approach and gain insight into successful PPM and IT project governance strategies. Access this CIO Decisions Ezine and subscribe instantly.
The Case for Third-Party Archiving in Exchange 2010 by Sunbelt Software
January 28, 2010 - (Free Research) This white paper will give you a brief overview of Sunbelt Software, while educating decision makers about the important role that email and other content archiving plays in minimizing risk and lowering the cost of doing business, the capabilities of archiving in Exchange 2020, and more.
Case Study: Learning from GlaxoSmithKline's Cloud-Based Email Decision Process by Microsoft Corporation India Pvt Ltd
June 2009 - (Free Research) GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud delivered service. The result is that GSK is able to optimize its messaging and collaboration platform to meet the full range of its end users' requirements - while saving on its ongoing costs.
E-Guide: SearchCIO.com’s IT Salary and Career Survey Results by SearchCIO.com
February 2010 - (Free Research) Which sectors harbor the highest paid CIOs and senior IT executives? Do director-level IT managers fare better salary-wise in health care or financial services? These questions are frequently on the minds of decision-makers; we have the answers to them and much more in this SearchCIO.com expert e-guide.
Email Archiving: Understanding the Reasons, Risks and Rewards by Proofpoint, Inc.
October 2008 - (Free Research) Regulatory compliance, legal discovery and storage management issues are driving more organizations to consider email archiving. Here's what you should know when making decisions about your organization's use of email archiving technology.
What Every IT Manager Needs To Know About Project Management by Global Knowledge
May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
Do more with less: Merging Enterprise Applications with Desktop Tools by SAP America Inc
June 2009 - (Free Research) This report explores feedback from over 150 survey respondents on the convergence of enterprise applications with desktop tools, and the role it plays in providing visibility to enterprise data, improving communication, and facilitating real-time decision-making.
Customer Satisfaction with Email Archiving Systems by Sunbelt Software
January 2010 - (Free Research) Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process.
Event-Driven Intelligence in Telecommunications by Pitney Bowes Business Insight
January 2010 - (Free Research) Leading telecommunications companies are finding ways to integrate data into business processes and also automate decisions with on-demand business analytics. This paper can provide you with background on Intelligent Mail®, with an emphasis on the 21 practical ways you can leverage mailstream intelligence to improve your business today.
Unified Communications Pocket Guide by ShoreTel
May 2009 - (Free Research) This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.
The Case for Third Party Archiving in Microsoft® Exchange Server 2010 by Google
December 2009 - (Free Research) The primary goals of this white paper are to educate decision makers about the critically important role that content archiving plays in minimizing risk, educate them about the capabilities of archiving in Exchange 2010 and educate them about why third-party archiving solutions will continue to be necessary.
The Future of Authentication for Online Services by SafeNet, Inc.
November 2009 - (Free Research) In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.
Networking and Unified Communications Reference Guide by CDW Corporation
September 2009 - (Free Research) CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.
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