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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

eBook-- Defining an Email-Archiving Policy by Symantec Corporation July 09, 2009 - (Free Research) Read this chapter of the e-book Email Archiving Planning: Policies and Product Selection to learn how to create and implement a comprehensive policy on email archiving that will enforce how users manage and retain email messages. (EBOOK) VIEW ABSTRACT | GO TO

Best Practices for Defining and Establishing Effective Archive Retention Policies by Symantec Corporation June 30, 2007 - (Free Research) Electronically stored information (ESI) has become a major source of business records, and any organization that uses ESI - from email to word processing to instant messaging - must manage those records. This paper explains best practices for establishing effective archive retention policies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email Archiving: Planning, Policies and Product Selection - Chapter 3 by SearchExchange September 14, 2009 - (Free Research) It's critical to identify the key features when selecting an email-archiving system for risk reduction. The most important part of the process is defining the company's email-retention goals and policies. This chapter will discuss several tips for choosing the proper email-archiving product features for your organization. (EBOOK) VIEW ABSTRACT | GO TO

Finding Value in Services: A Navigational Guide by Alcatel-Lucent May 08, 2009 - (Free Research) Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Requirements engineering for the automotive industry. by IBM March 31, 2009 - (Free Research) This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Schneider Electric Improves System Availability and Boosts Corporate Confidence in IT by Compuware Corporation July 16, 2009 - (Free Research) Dave Patzwald, CIO of Schneider Electric's North American Operating Division, was given a direct challenge to "fix the systems availability issue." Find out how he brought the facts to the table, allowing Schneider's IT team to get the right people in the room, identify root causes of problems and communicate effectively with business customers. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge May 01, 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fact or Fiction Security Survival Guide by Lumension February 02, 2009 - (Free Research) This guide serves as a good first step in preparing us from falling into the trap of security misconceptions and sets the record straight about each misconception that are most likely to encounter while talking to colleagues or vendors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent March 26, 2009 - (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft August 25, 2009 - (Free Research) To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to develop the right skills to make selling UC profitable for your business by Catalyst Telecom November 05, 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life. (EGUIDE) VIEW ABSTRACT | GO TO

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study by TAKE Supply Chain October 15, 2009 - (Free Research) Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Storage Explained: Cloud Storage Defined by 3PAR October 06, 2009 - (Free Research) Cloud storage is a rapidly growing technology. Read this paper for the latest definitions of cloud storage and cloud service and to more closely examine cloud storage benefits and offerings. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

What Do Application Developers Want? by Alcatel-Lucent October 02, 2009 - (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast examines application developers' needs and how network providers can improve their relationships with developers. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Why Do Network Providers Need Application Developers? by Alcatel-Lucent October 02, 2009 - (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast covers market trends driving network providers to change their relationships with application developers. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

End-to-End Business-to-Partner Integration: A Strategy for Revenue Growth and Cost-Reduction in Uncertain Times by Sterling Commerce September 01, 2009 - (Free Research) Flexible software solutions that reduce costs while driving revenue expansion are welcome in any business climate. But when money is tight and markets are in a state flux, they are essential. Download this white paper for practical strategies on how to achieve this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 02, 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Boom in Mobile Data Creates Backhaul Urgency by Alcatel-Lucent March 26, 2009 - (Free Research) This paper will identify the challenges mobile operators face in the current environment; outline the steps they can take to evolve the backhaul network to support greater capacity at lower cost; and examine the role of a trusted partner in helping implement a mobile backhaul solution that meets their specific business imperatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adding Application Control to Your Security Toolbox by Fortinet, Inc. / Alternative Technology Group of Arrow ECS September 07, 2009 - (Free Research) Read this solution guide for suggestions on how to get the most out of implementing application control in your network. After discussing the expanding applications frontier and its impact on an enterprise, the paper defines application control and reviews the requirements it must meet. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using cloud computing to accelerate your UC deployment by Smoothstone IP Communications June 02, 2009 - (Free Research) In this webcast, Zeus Kerravala, SVP of Enterprise Research from Yankee Group, will define unified communications, provide an overview of cloud computing based UC services, describe the corporate benefits of cloud computing and provide practical advice for companies that want to explore this as a viable deployment option. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Gone in 30 Days: Exchange, Retention, and Regulatory Compliance by Sherpa Software September 10, 2009 - (Free Research) In this white paper, we will discuss how to discover, manage, and archive information within your Exchange enterprise to successfully limit your legal exposure and protect your corporate information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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