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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent by Microsoft April 15, 2008 - (Free Research) Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft June 05, 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Executive Guide to Business Analyst and Project Management Terminology by Global Knowledge December 2008 - (Free Research) In this guide you will learn the most commonly used business analysis and project management terms and it helps you better communicate with business analysis and project management professionals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adoption of Mobile Devices in the Workplace: Striking the Right Balance by Lumension March 2009 - (Free Research) Whether the economy is doing well or not, business leaders are always looking for the technological edge to bump up productivity and get more out of their workers. But new innovations always introduce new risks. The hallmark of a good C-level executive is the ability to balance the benefit of innovation with solid risk mitigation. (VIDEO) VIEW ABSTRACT | GO TO

Beyond Boundaries: A New Role for Finance in Driving Business Collaboration by SAP America Inc June 2008 - (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Podcast: The Executive Guide to Data Loss Prevention by Websense, Inc. September 2009 - (Free Research) Rich Mogull of Securosis answers the question, What is Data Loss Prevention (DLP)? In this podcast he discusses how DLP benefits business and shows examples of DLP usage in the real world. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Executive Guide to Data Loss Prevention by Websense, Inc. September 2009 - (Free Research) Rich Mogull of Securosis answers the question, What is Data Loss Prevention (DLP)? In this videocast he discusses how DLP benefits business and shows examples of DLP usage in the real world. (VIDEO) VIEW ABSTRACT | GO TO

The Executive Guide to Data Loss Prevention by Websense, Inc. August 2009 - (Free Research) Data Loss Prevention is designed to protect information assets with minimal interference in business processes. It provides new insights into how information is used, and enforces protective controls to prevent unwanted incidents. Read on to learn how DLP can reduce risk, improve data management practices, and even lower certain compliance costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling the Analytics-Driven Business: How Parallel, Columnar Database Technologies Power Operations Management by ParAccel February 2009 - (Free Research) As the speed of business intensifies, C-level executives are struggling to implement effective strategies that give their companies a competitive edge. Operational Strategy and Operations Management (OM) are two business fields that work together to help executives set and manage business strategy based on quantitative analysis, not gut feel. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning the Future: The Business Case for Rapid Transformation by Progress Software August 2009 - (Free Research) Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses. (EBOOK) VIEW ABSTRACT | GO TO

Content Mapped to Buying Stages Powers Nurturing Results by Genius.com October 2009 - (Free Research) This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft April 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user.. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction by Microsoft April 2008 - (Free Research) When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM... (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Dedupe FAQ by FalconStor Software October 2009 - (Free Research) As storage capacity needs grow in SMBs, disk is increasingly being used as a backup storage target. In this FAQ, Executive Editor and Independent Backup Expert W. Curtis Preston, discusses the role of disk-based backup in the SMB space. Curtis takes a closer look at the benefits and cost differentiators of moving from tape to disk for data backup. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

AT&T's Video in the Enterprise Webcast by AT&T Corp October 2009 - (Free Research) Videoconferencing, training, surveillance, and executive communications are leading use cases for enterprise video. In this webcast, IDC Analyst Melissa Webster discusses the "operationalization" of video in organizations and AT&T's Ethan Fox explains how to manage its distribution across the corporate network. (PRESENTATION) GO TO

The Business Benefits of Hosted Email Security for the SMB by Trend Micro GmbH December 2008 - (Free Research) This white paper provides small business owners, midsize company executives, and functional IT staff with a deeper look at how hosted messaging security can help address and manage a dynamically changing threat environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Premier Issue of the CIO Decisions Midmarket Ezine - "The Green Monster" by CIO Decisions June 2008 - (Free Research) This document highlights what you need to know about power consumption, server virtualization and outfitting data centers to make the most of the new technologies. (EZINE) VIEW ABSTRACT | GO TO

Road Map for Delivering BI Publisher Documents from Oracle EBS: A Guide to the Automated Delivery of Oracle E-Business Suite Documents via Email and Fax by STR Software September 2008 - (Free Research) This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

4 Stages of Integrated Document Delivery from SAP by STR Software April 2009 - (Free Research) This paper is intended to educate users, developers, managers, and executives of companies using SAP, on the efficiencies gained from an integrated, automated document delivery system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How To Ensure "Always-on" Blackberry High Availability & Disaster Recovery with Marathon's everRun® by Marathon Technologies September 2009 - (Free Research) This paper will discuss why common practices for protecting the Blackberry environment are not the most effective, and how Marathon's everRun® software works as the better solution for achieving high availability for both physical and virtual environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unlock the Hidden IT Opportunities in Troubled Economic Times by BMC Software, Inc June 2009 - (Free Research) IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Schneider Electric - Bringing Facts to the Table by Compuware Corporation July 2009 - (Free Research) Dave Patzwald of Schneider North America talks about how he responded to a direct challenge from his executive team to "fix the systems availability issue." (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan by Global Knowledge November 2009 - (Free Research) The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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