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Increase Profits and Customer Satisfaction in the Communications Industry by Infor CRM December 05, 2008 - (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Wolf Organization: Building Materials Supplier Selects AventX to Fax from SAP by STR Software May 08, 2009 - (Free Research) Prior to The Wolf Organization's move of SAP to production in 2000, the company spent significant time and resources on manually faxing and mailing approximately 5,000 invoices per week. They chose AventX Connector for SAP ERP for automating the fax delivery of purchase orders, invoices, and acknowledgements. Read more about their experiences. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Five Steps To Effective Corporate Governance by Wipro Technologies February 27, 2009 - (Free Research) This whitepaper takes a look at the importance of corporate governance in today's context, some best practices that companies can adopt in this area for effective corporate governance and, more specifically, lays out 5 important steps to effective corporate governance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lion Nathan Distills Powerful Business Advantages with HP and Microsoft Unified Communications Solutions by Hewlett-Packard Company October 25, 2007 - (Free Research) Lion Nathan is a leading producer of premium beer, fine wine, ready-to-drink spirit products, and spirit brands in Australia and New Zealand. To maintain its leadership status, the company needed to coordinate their schedules, manage documents, and communicate freely. Read how they accomplished this. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 31, 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile by Hewlett-Packard Company September 01, 2009 - (Free Research) This white paper discusses the role of user profile management. SPs’ efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel applications-led service initiatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Countdown to Copenhagen: Government, business and the battle against climate change by SAP America Inc July 21, 2009 - (Free Research) Government, business and the battle against climate change is an EIU report that investigates the current regulatory outlook within key regions of the world. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: 1-800-FLOWERS.COM Assuring improvements in business continuity with Fax on Demand by Esker Inc. December 28, 2007 - (Free Research) Read this brief case study to learn how 1-800-FLOWERS.COM faced the challenge to implement the next stage of a strategy for faxed order communications to accommodate key seasonal spikes in demand while avoiding unnecessary capacity expenditures. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Automation on Demand: Creating an Efficient and Cost Effective AP Solution by Esker Inc. July 10, 2009 - (Free Research) This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study by TAKE Supply Chain October 15, 2009 - (Free Research) Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft June 05, 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Using Webinars to Engage Prospects by Citrix Online August 19, 2009 - (Free Research) View this on-demand Webinar to hear Ken Molay, president of Webinar Success, share tips to help you prepare and deliver Webinars that build enthusiasm among prospects, leading to easier sales communications and higher conversion percentages. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

AT&T's Video in the Enterprise Webcast by AT&T Corp October 27, 2009 - (Free Research) Videoconferencing, training, surveillance, and executive communications are leading use cases for enterprise video. In this webcast, IDC Analyst Melissa Webster discusses the "operationalization" of video in organizations and AT&T's Ethan Fox explains how to manage its distribution across the corporate network. (PRESENTATION) GO TO

The Critical Need for Encrypted Email and File Transfer Solutions by PGP Corporation July 25, 2009 - (Free Research) Read this white paper for a discussion of the key issues related to encryption for both email and file transfer systems, some of the leading statutes that require sensitive content to be encrypted, and suggestions for moving forward with encryption. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Content Mapped to Buying Stages Powers Nurturing Results by Genius.com October 07, 2009 - (Free Research) This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint July 23, 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

How It Works: InterScan™ Messaging Hosted Security Advanced by Trend Micro GmbH September 15, 2008 - (Free Research) In addition to the functionality of the Standard version, InterScan Messaging Hosted Security Advanced adds flexible content filtering rules and the option to add email encryption. This white paper explains each of these features and provides sample use cases to assist in their application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How It Works: InterScan™ Messaging Hosted Security Provisioning by Trend Micro GmbH September 15, 2008 - (Free Research) Since the SaaS model may be new to some Trend Micro customers and Trend Micro channel partners, this paper describes how Trend Micro provisions trial requests and purchase accounts in a straightforward, step-by-step process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why You Should Consider Hosted Messaging Security by Trend Micro GmbH February 19, 2009 - (Free Research) In a major study of the hosted services market conducted by Osterman Research in 2008, antispam and virus protection were the two hosted offerings that organizations identified as services that they will likely or definitely deploy to supplement internally managed infrastructure. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Controlling Electronic Information: Managing the Flood by RSD September 10, 2009 - (Free Research) Many companies use electronic documents to conduct business, but there is only so much storage to hold all of this data. This expert Presentation Transcript discusses how to archive messages without having to manually delete items on a monthly basis. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

IDC WhitePaper: The Business Case for a Unified Wired and Wireless Solution by Hewlett-Packard Company August 29, 2008 - (Free Research) To determine the return on investment (ROI) associated with the implementation of an HP ProCurve UWW network solution, IDC conducted a study of eight organizations world wide that have successfully performed HP ProCurve UWW implementations and are running the solution in their production environments today. This paper gives the results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lumension Vulnerability Management - Automating the Vulnerability Management Lifecycle by Lumension November 01, 2008 - (Free Research) Learn how Lumension Vulnerability Management enables organizations to mitigate their critical risk by integrating the five phases of vulnerability management: discovering assets, assessing vulnerabilities and misconfigurations, prioritizing risks, remediating vulnerabilities and continuous reporting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Controlling Electronic Information: Managing the Flood by RSD August 25, 2009 - (Free Research) Many companies use electronic documents to conduct business, but there is only so much storage to hold all of this data. This expert webcast discusses how to archive messages without having to manually delete items on a monthly basis. Get practical archiving strategies to control your electronic information and meet compliance regulations. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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